FUNbelievable Indoor Playground: Shift Leader Position
FUNbelievable is a locally owned and operated Indoor Playground and Party Facility. Specializing in family entertainment for children aged 12 and under. We have built our award winning brand and reputation on providing a safe, clean and healthy play and party environment that both children and adults will enjoy. We continuously strive to maintain the highest level of customer care and satisfaction and to maintain the cleanest and safest play environments for our guests. We have been proudly serving San Diego since 2011. We are the leading indoor playground in San Diego.
Job Description
We are looking for someone with fantastic communication and leadership skills with a hands on leadership style. Applicants should be able to motivate and coordinate their team to continue to provide our outstanding customer service whilst also being willing to jump in where and whenever needed themselves.
As well as maintaining our high standards of safety and cleanliness you will be expected to assist team training and day to day operations.
Applicants must be good with kids and their parents and should share our passion and enthusiasm for FUN, genuine customer service, cleanliness and creating amazing experiences.
At FUNbelievable, we pride ourselves on providing consistent customer service in a fun and relaxed family friendly environment. We are an award winning facility and we are seeking an individual who will share our passion and drive to offer the best possible play and party experiences.
We are seeking outstanding shift leaders who will work closely with the managers to help oversee the day to day operations of our busy, award winning facility. The team leaders will work closely with manager and will be expected to maintain our brand image, high standards of safety and cleanliness and will lead the team, by example, by stepping in whenever and wherever needed with a hands on leadership style.
Applicants should enjoy building relationships with customers and be ready to go the extra mile in this fast paced environment. You should have excellent organisational skills, problem solving skills and be able to think quickly on your feet whilst staying calm under pressure. Applicants should be friendly, outgoing and most importantly responsible and reliable.
Duties and Responsibilities Include: (but not limited too)
· Overseeing and supervising general day to day facility operations
· Leading and supervising a small team (6-10 employees)
· Opening and closing duties (key holder)
· Cleaning and housekeeping and minor maintenance of equipment and facility
· Organise stock, deliveries and orders
· Oversee food and beverage service, maintain kitchen to DEH standards (FHC required)
· Basic administration tasks
· Assisting with training of new employees
· Cash handling and minor banking duties
· Dealing with customer inquiries and complaints in a professional manner
· Coordinating parties, events and event staff. Managing event reservations.
Requirements
Ideally you will be from a customer-focused background having worked in a busy, customer facing role with experience supervising and leading a team.
Applicants should have:
· Minimum 1 year experience in a Shift leader, Supervisor or assistant management role.
· Minimum High School Diploma, Bachelor’s Degree preferred but not essential.
· A clear background check is required for all applicants
· Current First Aid/CPR certification (or be prepared to obtain this within 30 days of hire)
· Current Food Handler Certificate (or be prepared to obtain this within 5 days of hire)
· Available to work Full Time hours, working 4 days out of 7 per week including weekends. (Flexible availability preferred due to nature of the business)
Work Environment
FUNbelievable is a very busy, family operated indoor play and party facility for children and their families. Applicants should be prepared to work 8-10 hour shifts, mostly on your feet, in a fast paced, noisy, indoor environment. This position requires the ability to be able to stand for long periods, stoop, bend, crawl and maneuver around obstacles in the playground. You should be able to lift and carry 25lbs. You should also be comfortable working with young children (12 and under) and their families. A full background check will be required for this position.
If you are interested in applying for this position please check you meet the minimum requirements before applying.
Please also include a resume and a list of professional references, including your most recent employment.
Successful applicants will be contacted to schedule a personal interview.
Please note all applicants who make it through the interview process will be subject to a full background check.
For more information about this position you may email questions
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience level:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Lakeside, CA 92040: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Leadership: 1 year (Preferred)
Work Location: In person