General Summary:
Responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests and vendors. This is a part-time position for Monday through Friday from 4-8 pm.
Essential Job Duties:
- Manages resident reservations (i.e., recreational activities, transportation, and guest room, leave of absence etc.)
- Attends training as assigned; completes Relias training on time every month.
- Run daily check-in reports and verify resident safety.
- Greets visitors and ensures proper check-in.
- Must be familiar with emergency procedures and able to assist in the event of an emergency evacuation.
- Directs delivery of parcels according to the policy (attached).
- Answers and routes all calls accordingly.
Other Duties:
- Operate as a member of a team both within the department and across departments.
- Other duties as assigned.
Qualifications:
- Must possess basic math skills and the ability to communicate effectively using various means.
- High school diploma or equivalent required.
Physical Requirements/Working conditions:
Physical effort is minimal. Seventy-five percent (75%) of the workday is spent sitting, standing intermittently, and bending. Must be able to lift and carry up to twenty (20) pounds.
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Annapolis, MD: Relocate before starting work (Required)
Work Location: In person