The Host/Hostess manages the timely and efficient seating of guests.
Essential Functions:
- Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
- Assigns patrons to table suitable for their needs and according to rotation so servers receive an appropriate number of seatings.
- Greets guests upon their arrival and seats them and provides menus.
- Answers phones to take reservations, respond to customer inquiries, or transfer calls to the appropriate staff member.
- Maintains a clean, safe facility and ensures compliance with health department codes and regulations.
- Assist restaurant staff as needed.
- Keeps direct supervisor promptly informed of key/significant issues or concerns.
- Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
- Performs related duties as assigned or apparent.
Requirements:
- Must be personable, outgoing and demonstrate initiative.
- Previous restaurant experience preferred.
- Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
- Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
- Ability to perform work with a high degree of accuracy and organization.
- Ability to work cooperatively with others.
- Ability to perform with considerable independence and initiative.
Work Schedule: Varies. Must be available nights, weekends, and holidays; hours will vary.
Filing Deadline: Open until filled