Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This position sometimes requires travel.
Education/Experience: High School Diploma or general education degree (GED), or equivalent of education and experience required. This position requires a minimum of 2 years previous medical office experience and/or medical assistant training through an accredited vocational-technical training program.
Job Description Certificates and Licenses: No certification or licenses required.
Language Skills: Read and comprehend simple instructions, short correspondence and emails; Write simple correspondence; Effectively present information in one-on-one situation and small group situations to customers, and other employees.
Math Skills: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio and percents. Reasoning Ability: Apply common sense understanding to carry out detailed but uninvolved written or oral instructions; to deal with problems involving a few concrete variables in standardized situations. Ability to identify problems and escalate them.
Knowledge/Abilities: Knowledge of medical office and hospital procedures, skill in operating a computer and other business machines, skill in greeting patients and answering the telephone and dealing with patients in a pleasant and helpful manner, ability to establish and maintain effective working relationships with patients, other employees and the public. Must possess the ability to handle multiple priorities simultaneously while maintaining a pleasant and courteous disposition toward patients and their family members