EXAMPLE OF DUTIES
Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.Evaluates and identifies opportunities and methods to enhance e-learning through online platforms and toolsets, such as Learning Experience Programs and/or Learning Management Systems (LMS), including programs and processes therein.Manages and maintains LMS, including maintaining data entry as well as creating and providing reports of data maintained within the system at the request of management and/or Departments.Develops traditional classroom, blended learning, on-site training, and online training in coordination with County staff and subject matter experts, including consultants, to create effective training programs customized to meet the specific needs of the County on a wide variety of topics.Supports the development and/or procurement of training modalities and supplemental materials/tools to enhance trainings developed by colleagues and/or consultants of the County.Utilizes internal and external resources for job specific training. Identifies meaningful ways to measure and analyze the effectiveness of various training solutions provided to the organization and makes program improvements as necessary.Partners with relevant colleagues/consultants to assess performance gaps through various information gathering methodologies, such as focus groups, surveys, and employee interviews to develop and deliver appropriate learning solutions. Partners with relevant colleagues/consultants to collect, analyze, and report on training related performance and develops training metrics and performance management processes related to training. Researches and identifies training tools or other resources that are “best practices” for employees. Assists in the coordination of training program needs with consultants, instructors, County departments, and other agencies as necessary. May, at times, need to supplement technical training and commit online/in-person training, to assist IT Trainer. Coordinates and completes special work projects as assigned. Additional Duties: Performs administrative duties as needed.Performs other duties as assigned.In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.
SUPPLEMENTAL INFORMATION
Knowledge of procedures for developing training programs. Experience in Human Resources preferred.Ability to communicate effectively both orally and in writing. Ability to evaluate situations and exercise good judgment in making decisions. Ability to work independently, maintain accurate and detailed records and organize and assemble data to obtain desired output. Ability to analyze and research data and recommend courses of action to improve training programs. In depth knowledge of adult-learning theory, organizational training, including course/program research, development, design, delivery, and close-out. Ability to establish and maintain effective working relationships with staff at all levels of the County. Ability to work with customers and assist them in finding solutions to training issues. Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs.Must possess and maintain a valid Florida Driver’s License.