Job Overview:
We are seeking a dedicated Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, and promoting company products or services.
Responsibilities:
- Answer incoming calls and respond to customer inquiries
- Make outbound calls to potential customers
- Identify customers' needs, clarify information, research issues, and provide solutions
- Upsell products and services when appropriate
- Perform data entry tasks accurately
- Maintain a high level of professionalism with customers
Skills:
- Bilingual proficiency in English and Spanish preferred
- Ability to communicate effectively with customers
- Strong customer service skills
- Experience in outbound calling is a plus
- Proficiency in data entry and ability to analyze information
- Multilingual abilities are a bonus
Join our team as a Call Center Representative and be part of a dynamic work environment where your communication skills and customer service expertise will shine.
Job Type: Full-time
Pay: From $4,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Attleboro, MA 02703 (Preferred)
Ability to Relocate:
- Attleboro, MA 02703: Relocate before starting work (Required)
Work Location: In person