Do you thrive in a fast-paced environment where you can make a difference in people's lives? Are you passionate about patient care and helping others achieve optimal health? If so, we want to hear from you!
About Our Clinic:
We are a growing chiropractic and regenerative medicine clinic in El Dorado Hills, dedicated to providing our patients with personalized, cutting-edge care. We combine chiropractic adjustments with innovative regenerative therapies to help patients achieve pain relief, improve mobility, and optimize their overall well-being.
About the Role:
As a Patient Care Coordinator, you will play a vital role in ensuring a smooth and positive patient experience. You will be the first point of contact for our patients, handling a variety of tasks to keep our clinic running efficiently. Prior medical, healthcare office experience is a plus but not required. We will train the right person.
Responsibilities:
- Greet patients warmly and professionally, scheduling appointments, and managing the clinic calendar.
- Verify patient insurance and process payments.
- Coordinate with insurance companies to obtain pre-authorizations and ensure proper billing.
- Assist the chiropractor and other healthcare professionals as needed.
- Maintain a clean and organized office.
- Answer patient questions regarding chiropractic care and regenerative medicine services.
- Promote a positive and welcoming environment for all patients.
Qualifications:
- Minimum 2 years of experience in customer service or healthcare setting.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Think critically and proactively problem solve.
- Proficient in computer skills, including Microsoft Office Suite and electronic health record (EHR) software (a plus).
- Ability to multi-task and prioritize effectively in a fast-paced environment.
- Friendly, positive, and professional demeanor.
- A passion for patient care and wellness is a plus.
Benefits:
- Competitive wages.
- Holidays and weekends off.
- Complementary health & wellness evaluation and customized treatment plan.
- Chiropractic Wellness Care including Active Release Technique, Graston Technique and Kinesio Taping.
- Customized strength and stretching program designed for you by Doctor.
- Fast-paced, dynamic work environment.
- Opportunity to learn about chiropractic care and regenerative medicine.
- The satisfaction of making a difference in patients' lives.
To Apply:
Please submit your resume and cover letter explaining why you are a good fit at our office. No phone calls please. We look forward to hearing from you!
Job Type: Part-time
Pay: $20.00 - $28.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
Work Location: In person