Overview:
We are seeking a Front Desk Agent to join our team. The ideal candidate will have a passion for helping potential customers and excellent customer service skills.
Duties:
- Greet and welcome customers in a friendly and professional manner
- Answer phone calls and direct inquiries to the appropriate department
- Assist customers with inquiries, requests, and resolving any issues promptly
- Process payments and maintain guest accounts
- Maintain a clean and organized front desk area
Experience:
- Previous experience in automotive business is preferred
- Strong communication skills and phone etiquette
- Ability to speak multiple languages is a plus (Bilingual/Multilingual)
- Proficiency in front desk operations and customer service
- Familiarity with office management software systems
Requirements:
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Proficiency in using phone systems effectively
This position offers an exciting opportunity to be part of a dynamic team in the hospitality industry. Join us as a Front Desk Agent and contribute to creating memorable experiences for our guests.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
Work setting:
Experience:
- Automotive service: 1 year (Preferred)
Ability to Commute:
- Elmont, NY 11003 (Required)
Ability to Relocate:
- Elmont, NY 11003: Relocate before starting work (Required)
Work Location: In person