Urgent Care for Community Memorial Hospital in Hamilton, NY is hiring multiple per-diem Receptionists.
General Description:
Primary responsibilities are to receive and register patients, schedule patients for provider appointments, chart preparation, accept and receive payments from patients
and general office duties. Assures that the patients are treated with courtesy, sensitivity and respect, and that providers are given prompt and courteous support and service. Emphasis is on effective interpersonal skills and good organizational skills.
Essential Job Duties and Responsibilities:
Ø Maintain knowledge and proficiency of management information system (MEDENT), patient insurance products and financial classifications.
Ø Oversees waiting area, coordinate patient movement, reports problems or irregularities.
Ø Receive Patients Greets customers in polite, prompt, helpful manner. Provides any necessary instructions/directions.
Ø Informs appropriate department/person of person's arrival.
Ø Perform outpatient registration duties. Complete outpatient registrations in an efficient and courteous manner by accurately capturing and entering information.
Ø Prepares medical records for provider staff use.
Ø Reconciles charge capture sheet and patient visits schedule to assure that a charge capture sheet has been processed for each visit.
Ø Performs other duties as assigned
Ø Answers telephones. Takes accurate messages and provides message to nurse or provider.
Ø Assembles patient's charts for next day visit. Updates profile on all patients
Ø Schedules physician referrals, outpatient appointments and admissions as requested.
Ø Participates in the Daily huddle where the days schedule will be reviewed, and follow-up tasks will be assigned. No shows and same day cancellations from previous business day will be discussed and follow-ups will be assigned.
Qualifications:
- Medical administrative support experience
- Patient service background
- Office experience, especially in a medical setting
- Familiarity with front desk operations
- Proficient in using EMR systems
- Knowledge of HIPAA regulations and medical terminology
- Ability to handle multi-line phone systems efficiently
- Strong organizational skills
- Experience in urgent care or emergency room settings
Pay: $18.45 - $21.98 per hour
Benefits:
- 403(b)
- Employee assistance program
- Flexible schedule
- Free parking
- Life insurance
- On-the-job training
- Opportunities for advancement
Healthcare setting:
Medical specialties:
Schedule:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- On call
- Rotating weekends
- Weekends as needed
Experience:
- Computer skills: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
Ability to Relocate:
- Hamilton, NY 13346: Relocate before starting work (Required)
Work Location: In person