Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 9 dealerships consisting of 15 different franchises and approximately 500 employees. We have a strong presence in the Chicagoland area with 7 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market. Currently our Bloomington/Normal Auto Mall is looking for someone that enjoys working with the public. It is part-time, evenings and Saturdays with an occasional day shift.
Responsibilities
Provide prompt, efficient, quality service to all customers at all times
Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
Greet customers in a timely, friendly and professional manner
Answer all external and internal customer questions with honest and genuine concern
Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary.
Process all financial transactions (cash, checks, or credit) and issue appropriate receipts
Balance the cash, checks, and credit transactions daily
Ensure that all cash, checks, keys, and confidential material are secured during your shift and at the end of the business day.
Assist in other administrative duties including sorting and filing
Attend all department and staff meetings
Other duties as assigned.
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver’s license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.