Job Summary:
We are seeking a skilled Triage Nurse to join our healthcare team. The Triage Nurse will be responsible for assessing patients' conditions over the phone or in person, providing medical advice, and directing patients to appropriate care.
Duties:
Responsible for providing professional nursing care to clinic patients under supervision of physician and clinical manager.
- Collects patients general symptoms via telephone and performs accurate and age/illness appropriate pediatric telephone triage during daily functions or as directed by a physician including but not limited to
- Collects all patient current symptoms and medical history while documenting symptoms thoroughly.
- Appropriately ask questions to assist caregiver with informing nurse of important patient information.
- Reports all symptoms appropriately to physician as needed to assist with establishing acuity level of patient.
- Utilize and follows all physician approved protocols pediatric telephone protocols including Carolina Pediatrics protocols and Barton Schmidt protocols.
- Provides detailed and standardized telephone advice while maintaining safety and providing high quality care.
- Uses protocols in conjunction with critical thinking and clinical judgment, while seeking out physician assistance as warranted/needed.
- Identifies the nature and urgency of a patients needs via telephone, Klara, patient portal encounter and determines the appropriate disposition.
- Follows all policy/procedures and protocols with relaying information back to caregiver for patient as ordered by the physician.
- Informs physician of any patients with urgent need of evaluation.
- Follows all physician orders as given.
- Stays within scope of practice as determined by the North Carolina Board of Nursing.
- Clearly documents all physician orders, while clearly relaying these orders to the caregiver.
Requirements:
- An unencumbered North Carolina Nursing License
- 1 year experience in pediatric telephone triage
- Ability to be self-directed
- Good multi-tasking skills
This position requires strong communication skills, critical thinking abilities, and a compassionate approach to patient care. The Triage Nurse must be able to work efficiently under pressure and prioritize patient needs effectively.
Joining our team provides an opportunity for professional growth, competitive compensation, and a supportive work environment dedicated to delivering high-quality patient care.
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical specialties:
Physical setting:
Standard shift:
Supplemental schedule:
Weekly schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Phone triage: 1 year (Required)
License/Certification:
- RN License (Required)
- RN (Preferred)
Ability to Commute:
- Greensboro, NC (Required)
Ability to Relocate:
- Greensboro, NC: Relocate before starting work (Required)
Work Location: In person