*** Join Our Team as a CSR & Appointment Setter ***
Are you a proactive communicator with a passion for building strong client relationships? Do you thrive in a fast-paced environment where your organizational skills shine? If so, we want you to be a part of our dynamic team as an appointment setter!
At Five Star Bath Solutions, we pride ourselves on delivering exceptional service and amazing results to our clients. As an appointment setter, you'll play a crucial role in our company's success. You will ensure client satisfaction by setting and confirming appointments, managing the calendar, and providing top-notch support.
Key Responsibilities:
- Schedule and Confirm appointments with prospective clients via phone calls, texts, emails, or other communication channels
- Answer inbound calls and make outbound calls
- Follow up on all inquiries/leads efficiently and effectively
- Maintain accurate records of client interactions and update client information in our CRM database
- Manage the design consultant reps’ calendars and resolve issues promptly and professionally
- Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction
- Proactively identify opportunities to enhance the client experience and provide feedback for process improvement
Qualifications:
- Excellent communication skills, both verbal and written
- Strong computer skills
- Detail oriented and adaptable
- Strong interpersonal skills with the ability to build rapport quickly
- Exceptional organizational and time-management abilities
- 2+ years’ experience in customer service, account management, or a related field is preferred
- Proficiency in using CRM software, Google Drive, Google Calendar, and other relevant tools
Why Join Us?
- Work from home
- Competitive compensation package with bonus incentives
- Paid time off and healthcare plan options
- Collaborative and supportive work environment
- Make a meaningful impact by contributing to our clients and companies' success
If you're ready to take your communication and organizational skills to the next level and be a vital part of a dedicated team, apply now.
Job Type: Full-time
Pay: $32,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Bonus opportunities
- Yearly bonus
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Customer service: 2 years (Preferred)
Location:
Work Location: Remote