Join our team at Maximus Global Services!
Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnership”. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta.
MGS has immediate openings for Supervisor at Dulles International Airport.
Pay Rate: $25.00 per hour Status: Full Time
Benefits:
- Paid Time Off (for FT positions)
- Paid Training
- 401(k) Retirement Plan
- Medical, dental, vision benefits
- Referral Bonus
- Incentive Rewards
- Career growth
Objective and Essential Duties:
A Supervisor of Maximus Global Services is responsible for overseeing and ensuring day-to-day operations. The Supervisor’s duties and responsibilities are to ensure their Leads and Coordinators are prepared for their operations with manning’s, equipment and personnel. Key components of this position are constant communication, continuous proactivity and employee management.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Plans and prepares the operation at least one day prior. Adjustments should be made with sufficient time. Including, wheelchair count, flight status, personnel needed for all services.
Deliver plans and assignments to the team prior to start of operations
Prepares and/or make sure the operation daily report is complete by the end of the day.
Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport were Maximus Global Services operates.
Update Leads/Coordinators and personnel on any irregularities/changes to operations
Weekly visits to airlines management to ensure service is delivered up to standards
Address any issues with personnel, operations, and clients
Weekly control and inventory reports of equipment including wheelchairs.
Ensure personnel training is current.
Communicate to management any irregularities and/or operational requests.
Deliver end-of-shift report to management with a full recap of the operation
SHIFTS:
Afternoon and Overnight
Requirements:
Pass a background check and pre-employment drug test
Computer literacy in MS Office packages such as Word, Excel and Outlook.
Must be able to read, write and speak English & Spanish.
People-oriented and highly motivated, with a positive and cooperative attitude
Maintain a relationship with both employees and clients
Supervisors must have a good working knowledge of management practices and principles so they can efficiently perform his job.
Experience in the Aviation Services , including passenger service, wheelchairs and security services is required.
The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.
Environmental Requirements:
- Works non standard work hours, evenings, weekends, holidays.
Competencies
Teamwork Orientation
- Stress Management/Composure
- Ethical Conduct
- Good Communication
- Customer Service
- Leadership
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Experience:
- supervisor: 1 year (Required)
Language:
Work Location: In person