Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and empathy
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Requirements:
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Previous experience in a similar role is preferred but not required
Join our team as a Front Desk Agent and be the first point of contact for our valued guests. As a Front Desk Agent, you will play a crucial role in providing exceptional guest service, ensuring their stay is comfortable and memorable. If you have a passion for guest relations and enjoy working in a fast-paced environment, we would love to hear from you.
We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply now to join our team of dedicated professionals!
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the hotel.
Job Type: Part-time
Pay: $14.75 - $15.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person