Overview:
We are seeking a dedicated Night Auditor to join our team located at The Inn at Chesapeake Bay Beach Club. The Night Auditor will play a crucial role in ensuring the smooth operation of the hotel during the night shift. The Night Auditor is responsible for reconciling the property’s daily receipts, reporting revenue and verifying systems are functioning for a new business day. This position also acts as front desk agent (greets and welcomes guest to the establishment and makes them feel welcome and comfortable in their environment).
Responsibilities:
- Verifies and organizes daily payment receipts according to Night Audit Guidelines.
- Verifies and posts daily revenue for events according to Night Audit Guidelines.
- Verifies and settles credit card batches for Hotel, The Spa, and Knoxies Table.
- Closes business day in PMS Operating System.
- Prepares reports for distribution according to Night Audit Guidelines.
- Assists in resolving billing discrepancies.
- Greets and welcomes guests.
- Assigns room and keys.
- Maintains room availability.
- Collects and distributes messages for guests.
- Check in/out guests.
- Assists in resolving billing discrepancies.
- Answers inquires regarding hotel area and services.
- Educates guests about the layout of the property – Knoxies, The Market, The Spa – hours ofoperation as well as locations.
- Offers to make reservations for Knoxies Table and/or The Spa.
- Informs guests of any special events that may be happening during their stay and offers to make reservations.
- Secures the privacy of the guests.
- Arranges for transportation.
- Maintains hotel records.
Benefits:
- Employee Meal
- Employee Discounts (at CBBC/TWI)
- Opportunity for internal growth
- Ability to work in multiple departments
- Accrued MD Sick leave
Additonal benefits offered to eligible full-time employees in addition to those listed above:
- Paid Time Off
- Paid Holidays
- Insurance – Health, Dental & Vision
- 401k match up to 3% (after 1000 hrs. and 1 year of service)
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Night shift
- Weekends as needed
Work setting:
Work Location: In person