Front Desk Receptionist
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Job Description:
East Orlando Dental is seeking a friendly, organized, and efficient Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and managing the front desk operations. This role requires someone who is bilingual () and has experience with dental insurance processes.
Key Responsibilities:
- Answer and direct phone calls in a courteous and professional manner
- Greet and assist patients as they arrive at the office
- Schedule and confirm appointments
- Verify patient insurance information and handle insurance claims and paperwork
- Maintain patient records and ensure all information is up to date
- Collect and process patient payments
- Manage office supplies and ensure the reception area is tidy and welcoming
- Assist with other administrative tasks as needed
Qualifications:
- High school diploma or equivalent
- Bilingual in English and Spanish
- Previous experience in a dental office or similar medical environment
- Knowledge of dental insurance processes and terminology
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using office software and dental practice management software
Benefits:
- Competitive salary
- Paid time off and holidays
- Professional development opportunities
- Friendly and supportive work environment
About East Orlando Dental:
East Orlando Dental is dedicated to providing top-quality dental care to our community. We offer a wide range of dental services in a comfortable and welcoming environment. Our team is committed to ensuring that every patient has a positive experience and receives the best possible care.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- Dental insurance
- Paid time off
Schedule:
Experience:
- Dental Front Desk Receptionist: 5 years (Required)
Language:
Ability to Relocate:
- Orlando, FL 32817: Relocate before starting work (Required)
Work Location: In person