- Prompt, efficient, and courteous service
- Collecting payments
- Maintaining gift shop inventory
- Stocking shelves
- Ensuring cleanliness of work and storage areas
The Gift Shop Attendant is directly responsible for the prompt, efficient, and courteous service of patrons, collecting payments, and for meeting other patron needs during his/her visit. Other duties include maintaining gift shop inventory, stocking shelves and ensuring cleanliness of work and storage areas.
- Enthusiastically welcome all patrons as they enter the Gift Shop.
- Initiate conversation by asking open-ended questions to determine patron needs.
- Accurately answer routine questions/inquiries in a helpful and courteous manner.
- Present merchandise with enthusiasm and assist in the selection by making recommendations to the patron.
- Thank the patron for being at the South Georgia Pecan, visiting the Gift Shop and encourage them to return.
- Support front of house operations in all activities needed to provide a positive patron experience.
- Experience in gift shop operations.
- Strong problem solving and strategic thinking skills.
- Proficient in handling multiple priorities simultaneously with poise in high stress situations.
- Commitment to identifying critical issues and work towards results.
- Able to work collaboratively proactively and professionally across multiple organizations and patron groups.
Insert organizational values here.