Front Desk Manager
Employment type: Part – Time: Monday-Friday. No holidays. 24 hours per week. Hours may be increased through the training period to give the candidate adequate training.
West Michigan Nephrology is looking to hire a part time, Front Desk Manager. One of our current Front Desk Managers is retiring at the end of the year. We offer paid holidays, vacation and profit sharing after required employment period.
The successful candidate have prior management and medical receptionist experience. We would prefer that the candidate already has Epic EHR experience.
This position requires strong attention to detail and critical thinking.
During the training/introductory period, candidate will train with our current Front Desk Managers. The training schedule is TBD, and may be different days each week (candidate needs to train with of our front desk managers).
Responsibilities include (but are not limited to):
-Handling tasks from the physicians
-Being the main point of contact for front desk staff questions
-Answering the phone
-Scheduling appointments
-Checking out patients
-Creating the schedule template in Epic
-Scheduling biopsies
-Managing incoming referrals through fax and Great Lakes Health Connect
-Inputting the on-call schedule for the hospital
-Communicating with drug reps
-Prior authorizations
-Keeping accurate cancellation list(s) and filling the physicians schedules when there are openings
-Send schedules to all Dialysis clinics and answering service
We will have two rounds of interviews. The first interview will be with our Practice Manager. The second round of interviews with be with some of the WMN Physicians.
Job Type: Part-time
Pay: From $18.50 per hour
Expected hours: 20 – 25 per week
Benefits:
Schedule:
Application Question(s):
- Mandatory for application to be considered: What is your hourly wage expectation?
Experience:
- Medical receptionist: 1 year (Required)
- Management: 1 year (Required)
Ability to Commute:
Ability to Relocate:
- Muskegon, MI: Relocate before starting work (Required)
Work Location: In person