To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our kitchen staff to make sure orders are accurate and delivered promptly.
Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.
Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.
Hourly wage plus tips.
Responsibilities
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
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Prepare tables by setting up linens, silverware and glasses
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Inform customers about the day’s specials
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Offer menu recommendations upon request
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Up-sell additional products when appropriate
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Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
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Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
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Communicate order details to the Kitchen Staff
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Serve food and drink orders
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Check dishes and kitchenware for cleanliness and presentation and report any problems
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Arrange table settings and maintain a tidy dining area
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Deliver checks and collect bill payments
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Carry dirty plates, glasses and silverware to kitchen for cleaning
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Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
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Follow all relevant health department regulations
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Provide excellent customer service to guests
Requirements and Skills
- Proven work experience as a Waiter or Waitress
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Hands-on experience with cash register and ordering information system.
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Basic math skills
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Attentiveness and patience for customers
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Excellent presentation skills
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Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
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Active listening and effective communication skills
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Team spirit
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Flexibility to work in shifts
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High school diploma; food safety training is a plus