Candidate represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit- checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Candidate must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location, and types of available rooms as well as, the activities and services of the property and local area.
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
- Weekends only
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 2 years (Preferred)
- Front Desk: 2 years (Preferred)
Work Location: In person