Junior IT Specialist
Job Type: Part-time
Education: Associate Degree or greater
Experience: 1+ years
Location: In office
Salary: DOE
WhiteMoon Dreams is looking for a motivated and enthusiastic Junior IT Specialist to join our team and support our growing IT needs. The Junior IT Specialist will assist in managing and maintaining our IT infrastructure, providing technical support to end-users, and ensuring the smooth operation of our technology systems. This entry-level position is ideal for recent graduates or individuals looking to start their career in IT.
Responsibilities
- Provide technical support to employees for hardware, software, and network-related issues.
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Install, configure, and maintain computer systems, printers, and other peripherals.
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Assist in managing user accounts and access permissions.
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Monitor and maintain network infrastructure, including servers, routers, and switches.
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Troubleshoot and resolve technical issues promptly.
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Assist with software installations, updates, and patches.
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Document IT procedures, configurations, and troubleshooting steps.
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Participate in IT projects and initiatives as needed.
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Stay updated with the latest IT trends and technologies.
Requirements
- Associate degree in Information Technology, Computer Science, or a related field (Bachelor’s degree preferred).
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Basic knowledge of computer hardware, software, and networking.
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Familiarity with operating systems such as Windows and macOS.
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Strong problem-solving skills and attention to detail.
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Excellent communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Eagerness to learn and adapt to new technologies.
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Relevant certifications (e.g., CompTIA A+, Network+, etc.) are a plus.
We're a perfect fit if:
- You’re passionate about your craft
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You enjoy working closely with a team
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You prefer self-motivation to micromanagement
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You’re fun loving and curious
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You want your work to have a big impact on the project and company
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You love video games and technology
At WhiteMoon Dreams, we value diversity and inclusivity in our workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.