Job Description
Job Title: General Manager
Reports To: Chairman of the Board
Approved by: Stronghold Insulated Concrete Board of Directors
Approved:
Job Summary: The General Manager is responsible for leading, directing and overseeing the day-to-day operation of Stronghold. This role involves strategic planning, financial management, staff supervision, and ensuring the overall success of the organization. The General Manager plays a crucial role in achieving organizational goals and objectives. Responsibilities:
1. Strategic Leadership:
· Develop and implement a strategic plan to achieve organizational goals.
· Provide vision, leadership, and direction for the organization.
2. Financial Management:
· Develop and manage the budget, financial resources, and fiscal performance.
· Monitor financial reports and make recommendations for cost saving and revenue growth.
3. Operational Management:
· Oversee daily operations, ensuring efficiency and productivity.
· Identify and implement process improvements to optimize performance.
· Manage contract molding operations.
· Provide annual estimates for vendors and overall supply chain management.
4. Team Leadership:
· Recruit, train, and manage a team of employees and contract staff.
· Foster a positive and collaborative team among a remote work environment.
· Set performance goals and provide regular feedback to staff.
· Coordinate and lead various team meetings, including in-person and zoom calls.
5. Customer Relations:
· Maintain and enhance customer relationships.
· Address customer concerns and complaints in a professional and timely manner.
6. Quality Assurance:
· Ensure all molders meet defined product or service quality standards.
· Implement quality control measures and drive improvement across all molders.
7. Marketing and Sales:
· Direct and support marketing and sales strategies to increase revenue.
· Develop strategy for national and commercial sales.
· Identify new business opportunities and partnerships.
8. Compliance and Regulation:
· Ensure compliance with all applicable laws and regulations.
· Stay up to date with industry trends and changes in regulations.
9. Reporting:
· Prepare regular reports for Board of Directors
· Provide competitor analysis and updates as needed.
10. Risk Management:
· Identify potential risks and develop strategies to mitigate them.
· Maintain appropriate coverage and insurance policies annually.
· Implement and maintain risk management policies and procedures.
11. Industry Knowledge:
· A strong background in the construction and building industry with a base understanding of ICF construction techniques and standards a plus.
· Lead product development for future company growth while maintaining existing intellectual property.
Qualifications:
· Bachelor’s degree in business administration, management, or a related field
· Proven experience in a leadership role, preferably in a related field.
· Strong strategic planning and problem-solving skills.
· Excellent communication and interpersonal skills.
· Financial acumen and the ability to manage budgets.
· Leadership and team building abilities.
· Strong decision making and negotiation skills.
The Company has reviewed this job description to ensure that essential functions of the position have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by the Board as deemed appropriate.
I have read and understand my responsibilities for this role at the Company as noted above and declare that I am able to perform the essential functions of the position with or without reasonable accommodation.
Website: WWW.STRONGHOLDICF.COM
Employee Signature: ________________________________ Date: _________________
Job Type: Full-time
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- Business management: 4 years (Required)
- Business Administration: 4 years (Required)
- Profit & loss: 4 years (Required)
Work Location: Remote