We are looking for an experienced, outgoing, friendly veterinary hospital receptionist to join our organization that is dedicated to quality care and exceptional service. You will perform a variety of clerical and customer service work to provide exceptional service to clients and patients during their visits ,sometimes in high stress situations. You need to be able to work alone as well as with the team.
Tasks include:
- Greet clients and patients in a friendly and positive manner.
- Identify potential emergencies in person, and over the phone, and schedule appropriately.
- Organize and process all payments and deposits.
- Perform cashiering duties; process refunds, returns and credits as needed.
- Input data to practice management software to check pets in; make simple postings to accounts; compile data for various reports.
- Coordinate and schedule appointments; provide clients with appointment reminders and any special instructions; call clients whose pets have overdue treatments.
- Respond to client emails; type and edit a variety of correspondence, and process faxes.
- Knowledge of basic veterinary medicine terminology is required.
- Familiar with retail products, medications, vaccinations, routine testing, and heartworm and flea preventatives and be able to confidently discuss with clients required.
- Use Windows based computer systems, word processing, email, web search and other skills needed to effectively use software.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Weekends as needed
Work setting:
Experience:
- Veterinary experience: 1 year (Required)
Work Location: In person