About Us:
OB/GYN Medical Center Associates is based on over 50 years of experience, knowledge, and learning. We take pride in our history, but our strategic focus is always centered on what is best for women today – and tomorrow. We invest in the latest medical technologies and communication to build a stronger relationship with every patient.
Overview of the Role:
Coordinate and oversee activities of the clinic and clinical team members to ensure compassionate, effective and efficient delivery of high-quality clinical care for patients.
Essential Job Duties:
- Coordinate and supervise the activities of clinical team members engaged in clinical care for patients under the supervision of a Physician or provider for the diagnosis, treatment, and prevention of disease.
- Organize and assign duties and tasks to clinical team members.
- Establish clinical team member work schedules monthly and request Floater(s) from Chief Operations Officer as needed. Establish physician and Advanced Practice Provider (APP) schedules monthly.
- Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently, and timely. Monitor and control overtime.
- Review and correct timesheets, review and respond to time off requests and coordinate payroll for clinical team members.
- Evaluate performance of clinical team members and conduct verbal and written performance evaluations after 30 days, 90 days and annually as needed.
- Assist with interviews. Conduct orientation and training on clinical policies and procedures.
- Identify and recommend solutions to clinical team members and office issues or problems.
- Ensure high quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.
- Implement or recommend disciplinary action as needed in conjunction with the Chief Operations Officer and Human Resources department. Document all disciplinary action.
- Maintain adequate clinical supplies. Ensure supply purchases are cost efficient and within the budget. Review and approve supply receipts in conjunction with finance team members.
- Ensure clinical equipment remains in operating condition.
- Ensure clinical policies and procedures comply with current state and federal regulations and OSHA and CLIA requirements and regulations. Identify and recommend policies and procedures as needed to ensure quality, compliance, accuracy, and cost efficiency.
- Assist clinical services team members, physicians and APPs with maintaining patient flow to ensure patients are seen timely and efficiently.
- Assist clinical services team members, physicians and APPs as needed by returning patient calls and completing physician and/or APP orders such as medication refills, scheduling referral and/or specialist appointments, performing venipunctures and/or finger sticks, completing laboratory forms and performing other tests such as a urinalysis, strep test, EKG, vision screening, pulse oximetry, etc.
- Serve as a back-up for clinical team members as needed by working as a physician and/or APPs’ primary clinical team member due to staffing needs including vacations, illnesses, lunches, etc.
- Assist with or conduct periodic staff meetings with clinical team members.
- Attend clinical meetings and relay pertinent information to clinical team members timely.
- Attend periodic training sessions and meetings pertinent to position.
- Maintain certification or licensure. Maintain CPR certification.
- Maintain excellent communication and effective working relationships with patients, physicians and/or APPs, clinical and clerical team members within the organization and insurance companies, the public and the medical community outside of the organization for continuity of high-quality patient care.
- Maintain effective working relationships with all departments of the organization including, but not limited to Operations, Human Resources, IT, etc.
- Work at different office locations within the organization as needed.
- Perform all other duties as assigned.
Minimum Qualifications:
- CMA or RMA certification, or LPN or RN license required
- Other related certifications and licenses will be considered (i.e. RT(R), MLT, CPhT)
Education/Certificate/License
- High school diploma or equivalent; Required
- Associate’s Degree or higher (Preferred)
- Medical office experience (Preferred)
- Supervisory or management experience (Preferred)
Job Type: Full-time
Pay: $30.00 - $33.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Medical office: 1 year (Preferred)
- Supervising: 1 year (Preferred)
Ability to Commute:
- Houston, TX 77054 (Required)
Work Location: In person