- Organizes and coordinates the activities associated with installation, deployment, upgrade of networking software, hardware and network facilities.
- Configuration, support and maintenance of the network environment.
- Determine user needs and incorporate them to perform network design and capacity planning.
- Responsible for ensuring security of network software and endpoints with extensive knowledge in SD-WAN, MPLS and VPNs
- Responsible for acting on existing trouble tickets established in the tracking system.
- Identifies, researches, and resolves technical problems proactively establishing root cause and mitigation recommendations to prevent further issues.
- Documents, tracks and monitors the problem to ensure timely resolution and within SLA’s.
- Familiar with a variety of the IT technologies, concept, practices, and procedures.
- Performs a variety of tasks. Works under general supervision; typically reports to a team lead or supervisor/manager.
- Experience with AWS and Azure networking with respect to VPCs and Expressroutes setup and management
- Provide second level technical support to users concerning network system operations.
- Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices.
- Ability to communicate information to end users, colleagues, and senior leadership in a clear and concise manner.
Minimum 5 years of experience
- Experience and expert level in all fields listed below:
o Cisco, Nortel and Juniper equipment configuration, support & management
o WAN / LAN architecture and VOIP network architecture
o Networking (E.G. DNS, DHCP, QIP)
o Deployment of network equipment in large Global Corporate environments
- Cisco certification required CCNA, CCNP, etc.
- Ability to use network diagnostic equipment to evaluate and diagnose potential network related issues
- Excellent communication skills, written and oral
- Experience working with remote teams
- Self-directed with the ability to develop action plans, reports, status, and presentation material
- Bi-lingual language skills helpful, but not required
Job Types: Full-time, Contract
Pay: $35.00 - $40.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Network administration: 1 year (Preferred)
Ability to Commute:
- Redford, MI 48239 (Required)
Ability to Relocate:
- Redford, MI 48239: Relocate before starting work (Required)
Work Location: In person