Receptionist
Job Summary:
As a Receptionist, you will play a crucial role in providing exceptional customer service and administrative support. You will be the first point of contact for visitors and clients, ensuring a positive experience and efficient office operations. This position requires strong organizational skills, attention to detail, and excellent communication abilities
Duties:
. Greet every customer with a positive enthusiastic attitude.
· Answer all phone calls with a smile and within two rings.
· Transfer calls to correct extensions.
· Email phone messages to employees.
· Making sure coffee stations and snack areas are replenished daily.
· Stock in all new and used vehicles and make inventory jackets.
· Change status of inventory in DMS system daily as status changes.
· Scan Service files and accounting files daily
· Fill out loaner agreements and track loaner cars daily.
· Fill out Fast Trak violations and send in and scan copies to the system for the records.
· Remains current in required training as defined by the Human Resource department. Participates in personal safety programs and training.
· Promptly reports all accidents and injuries (employees and customers) to the General Manager and the Controller. Promptly reports all lot damage and property damage to the General Manager and Controller.
· Provides outstanding customer service to enhance the image and customer satisfaction ratings of the dealership.
· Ensures that all privacy acts protected documents and electronic files are always secure.
· Maintains professional appearance.
Requirements:
- Proven experience in an automotive dealership as a receptionist or customer service role is preferred
- Strong communication skills both verbal and written
- Proficiency in using office equipment such as printers, scanners, and phone systems
- Excellent organizational skills with the ability to multitask effectively
- Customer-oriented approach with a friendly demeanor
- Ability to work independently as well as part of a team
- High school diploma or equivalent required
This position offers the opportunity to be an integral part of our team, providing essential support to ensure smooth daily operations. If you possess the necessary skills and are looking to contribute in a dynamic work environment, we welcome your application for the Receptionist position.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Referral program
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- San Rafael, CA 94901 (Required)
Ability to Relocate:
- San Rafael, CA 94901: Relocate before starting work (Required)
Work Location: In person