1010 Central Parkway S., San Antonio, TX 78232 PH: 210-314-3476 | Fax: 210-408-1791 Stonebridge Behavioral health is seeking an Intake Specialist to add to our team!
What does our company do? Stonebridge Behavioral Health, P.A. is dedicated to improving the mental health and overall wellness of children, adolescents, and adults throughout Texas. You can rely on our highly trained clinicians and staff to provide the understanding, care, and support that you need. Stonebridge Provides Psychological Evaluations and CANS assessments.
We are experiencing tremendous growth and seeking individuals with a desire to work in a fast-paced, people centered organization!
Job Description •Process Incoming Calls, Collect patient demographics, insurance, and other relevant information. •Complete Referral forms depending on Service Request. •Accurately document all patient requests and information. •Ensure call efficiency while maintaining excellent patient service. •Work with patients to identify the most appropriate location and appointment time. •Transfer calls to correct departments when needed. •Assists co-workers when necessary. •Other Job duties as assigned by management.
COMPETENCIES · Patient & Customer Focus · Flexibility · Initiative · Personal Effectiveness/Credibility · Stress Management/Composure
QUALIFICATIONS Required · Customer service experience · Inbound call-center experience · Keep attention to details . Ability to empathize with patients in need of care. · Excellent communication skills · Positive attitude and adaptability
Preferred · Bilingual/Spanish
Schedule: • 6-8 Hour Shift • Monday to Friday • No weekends
Experience: • Customer service: 1 year (Preferred) • Computer skills: 1 year (Preferred)
Work Location: Virtual and some in person as needed for team meetings.