Essential education:
High School Diploma or equivalent mix of education and experience is required.
Essential experience:
1-3 years of experience in fraud investigations or a similar position is required
Knowledge, Skills, and Abilities
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals and to effectively present information and respond to questions from managers, members, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
Ability to maintain confidentiality and instill trust within the organization.
Proficient in Microsoft Word, Excel, and PowerPoint.
Ability to multi-task, including researching information through multiple systems, in order to make judgmental decisions based on the data reviewed.
Advanced knowledge of related state and federal banking compliance regulations, Bank operational policies and procedures, and the Bank’s products and services.
Advanced knowledge and ability to detect and identify various white-collar crimes, general fraud, and money laundering schemes using various fraud prevention controls and monitoring systems.
Proactive and ability to manage work yourself.
Strong project management skills.
Strong teamwork, organization, and problem resolutions skills.
Display a commitment to development and stay abreast of current trends in the marketplace.
Build collaborative and productive relationships across the enterprise.
Advanced knowledge of the overall departmental function.
Experience with Fraud Warning systems and Reporting systems, Such as, Verafin, Early Warning, and Informant
Strong customer service skills with the ability to effectively research and resolve issues and discrepancies.
Ability to work flexible hours; demonstrated good attendance and punctuality.
Physical Demands and Work Environment:
(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit. An employee must frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds to perform essential position functions.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.