Job Duties:
*Sell flowers and gifts to customers over the phone and in-store. Demonstrate knowledge of and enthusiasm for the fresh flowers, plants, and gifts we have in-stock.
*Select and suggest the best products for any occasion including funerals, birthdays, anniversaries, births, special events, and holidays. Promote sales and specials.
*Greet and engage customers as they enter the gift shop; answer phone calls immediately with an eager, positive, and helpful attitude.
*Empathize with and assist customers who are grieving the loss of a loved one.
*Carefully enter detailed customer orders into computer-based software.
*Conduct follow-up activities such as checking funeral visitation times, verifying hospital delivery info, tracking deliveries, researching prior orders, answering customer inquiries, and pulling/tagging products from inventory to match up with orders prior to delivery.
*Complete cashier duties with attention to detail. Handle cash, checks, and credit cards. Take customer account payments; provide receipts, emails, invoices, order copies, faxes, and print-outs as requested.
*Receive and check-in shipments of live plants and gift shop merchandise; price new gift shop items according to inventory tracking system.
*Water and dress live plants.
*General cleaning and organization.
*Assist managers and designers with similar and related special projects as assigned.
Job Requirements:
*2+ years of retail sales experience required.
*A sense of style or artistic flair and creativity is needed to suggest exceptional product pairings and creative solutions to customer requests.
*Strong attention to detail is required to thrive in this role.
*Strong grammar, communication skills, professionalism, and computer skills are required.
*You must be a TEAM player with a humble, positive attitude and eager willingness to serve others.
*You must love people and truly enjoys SALES--selling and making gift suggestions to meet customers' needs.
*Must be able to think and move quickly in a fast-paced environment, stand on your feet most of the day, and lift 30+ lbs.
*Reliable, regular availability is required--no student schedules, please.
*Must be available to work a minimum of 2 Saturdays per month, and work extended hours Valentine's week and Mother's Day week.
*Proficiency in Microsoft applications, email, and internet navigation is required.
Opportunity for profit-sharing bonus and pay evaluation after training period is complete. Starting pay is $12/hour. Pay rate is commensurate with level of sales experience. There is an opportunity for the right person to move into a full-time role with benefits. Please inquire if interested in a full-time sales/customer service position.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
Application Question(s):
- Are you available to work at least 2 Saturdays per month?
Education:
- High school or equivalent (Required)
Experience:
- Retail sales: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person