Job Title: Front Desk Agent **PM Shifts with weekend**
Job Overview:
We are seeking a dynamic Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you are an individual with a passion for guest services and hospitality management, we invite you to apply.
Responsibilities:
- Greet guests in a friendly and professional manner upon arrival
- Check guests in and out efficiently, ensuring all details are accurate
- Handle guest inquiries and provide information about hotel facilities and services
- Assist guests with reservations, requests, and complaints in a timely manner
- Operate phone systems and direct calls to the appropriate department
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure seamless guest experiences
- PM Shifts and must be able to work weekends
Experience:
- Proven experience in a front desk or customer service role
- Strong communication skills with the ability to interact effectively with diverse groups of people
- Knowledge of hotel management systems and procedures
- Previous experience in guest relations or hotel management is advantageous
If you are looking to kickstart your career in the hospitality industry and have a passion for delivering exceptional guest service, we would love to hear from you. Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now!
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Scottsdale, AZ 85251 (Required)
Ability to Relocate:
- Scottsdale, AZ 85251: Relocate before starting work (Required)
Work Location: In person