Automotive Product Representative
TRINITY AUTOMOTIVE, We are currently seeking a highly-motivated, knowledgeable, and friendly product specialist to join our team. In this role, you will deliver exceptional customer service, answering all customer questions and concerns regarding our products, and helping them make the most informed buying choice possible. You will demonstrate your technical knowledge of our various product options in a friendly and helpful manner, treat potential customers with the utmost respect, and follow up with them, making every effort to close the sale professionally.
Product Specialist Duties and Responsibilities
- · Continuously expand knowledge of our product line to expert levels
- · Always deliver exceptional customer service
- · Answer all questions and address all concerns that the customer may have
- · Help customers determine which product is the right choice for them
- · Demonstrate product functionality accurately and completely
- · Accurately communicate all technical specifications
- · Work cooperatively with the rest of the team
- · Seek self-improvement through mentoring and coaching from senior team members
- · Provide coaching to team members
- · Remain in compliance with company guidelines at all times
- · Log all customer contacts including contact information for follow up
- · Follow up with potential customers
- · Ensure smooth transition during purchase to each department
- · Offer related products and services to new customers
- · Provide product presentation and performance reviews to management weekly
Product Specialist Requirements and Qualifications
- · High school diploma or equivalent required; college degree preferred
- · Great Computer skills, full understanding of app based programs
- · Significant work experience in customer service or sales strongly preferred
- · Able to memorize product specifications and demonstrate use accurately
- · Able to work cooperatively as part of a team
- · Must be reliable and punctual
- · Desire to continue to develop skills and knowledge
- · Excellent communication skills, both written and verbal
- · Outstanding interpersonal skills and a positive attitude
- · Articulate and well-spoken with excellent phone and email etiquette
- · Strong work ethic, self-motivated
- · Leadership skills
- · Demonstrate honesty and integrity at all times
- · Clean background and driving record
- · Valid drivers license with good auto insurance
Product specialist benefits include:
- · Salary based pay with bonuses
- · Monthly bonus plan
- · Paid training
- · Paid vacations
- · Healthcare
- · Dental, vision
- · Retirement plan
- advancement opportunities
Job Type: Full-time
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
- No experience needed
- Under 1 year
Supplemental pay types:
- Bonus opportunities
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person