Responsibilities:
- Answer customer service phone calls and reply to customer service emails.
- Record customer service cases on file and follow up them until finish them.
- Do daily Amazon live stream.
- Check and record returns and list them on eBay
- Video chat with customers to help solve issues if needed.
- Create social media posts if needed.
- Other duties as assigned
Requirements:
- at least AA degree (Required)
- 1-year customer service experience (Required)
- 1-year social media experience (Required)
- Willing to be as a model showing in product videos (Required)
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 35 per week
Benefits:
- Health insurance
- On-the-job training
Experience level:
Weekly day range:
Work setting:
Experience:
- Customer service: 1 year (Required)
Work Location: In person