Are you an enthusiastic Dental Billing Specialist who loves dentistry? Does being part of a team and helping others achieve their highest potential drive your passion? Do you desire to focus on teamwork to help deliver outstanding results? If your answer is yes, look no further.
At Progressive Dental Concepts, we are looking for a skilled Dental Billing Specialist who will continue to enhance our remarkable company through teamwork and partnership. Our patient’s satisfaction is our number one focus and as a Dental Billing Specialist, you are a vital part of the overall company success. Our patients are family, and our families deserve the best service in town. If you want to be part of something bigger, something life changing, apply today.
Who is Progressive Dental Concepts?
Owned and operated by dentists, Progressive Dental Concepts is a locally owned and community focused dental support group dedicated to the growth, values, and lifestyle of dental professionals. Fast-growing, we are the largest general dentistry practice group in central PA.
We care about our teams. Our culture encourages our team members to continue to learn and grow within the dental field. We provide educational support and advancement opportunities to accelerate your dental career.
Responsibilities:
· Posting of Insurance Receivables
· Post insurance payments to the patient account
· Review claim payments for accuracy
· Post write-offs and adjustments, when appropriate
· Update insurance allowable fees, if needed
· Update insurance plan details, if needed
· Patient Accounts
· Review and complete all patient and insurance refund requests in Open Dental
· Submit completed refunds to the Controller, weekly
· Allocate funds on patient accounts
· Add notes in comm log validating accuracy
· Send statements – balance bill family accounts if there is a remaining patient balance after entering the insurance payment
· If the patient with an outstanding balance is scheduled within 30 days, turn their next appointment green
· Claims Management
· Run Outstanding Claims report
· Work outstanding in-network insurance claims beginning with oldest to current
· Close out all out-of-network claims after 45 days
· Research reason for payment delay using Retrace, provider portals, chat, and phone call resources
· Submit additional information, if needed
· Submit corrected claims for services billed to the insurance, in error
· Submit narratives and appeals, when requested or appropriate
· Document claim notes in the claim Status History
· Insurance Claim Submissions
· Monitor and work submitted tasks pushed back by the insurance company, daily
· Create/send any secondary and/or tertiary claims
· Benefit Management
· Monitor/Prevent duplication of insurance plans and carriers
· Update payer mapping on Zuub platform when a new carrier is created
· Update insurance plan details after posting payments, when necessary
Other Key Responsibilities and Requirements:
· Minimum of 1 year experience working insurance aging and insurance verifications
· Exceptional organization and communication skills
· Excellent organization skills and strong attention to detail
· Effective multi-tasker with the ability to prioritize work accordingly
· Excellent verbal and written communication skills
· Proficient in Excel, Word and Outlook
· Knowledge of Open Dental software is a plus
Job Type:
Benefits:
- Excellent health insurance options, including a health savings account
- Free Dental minus lab fees
- Vision Insurance
- Company Paid Life Insurance
- World-class 401(k) plan, with matching up to 4% of your pay
- Eligibility for retirement benefits after 90 days of service
- Company-paid access to financial planning services
- 2 Weeks of Vacation
- 6 Paid Holidays
- Referral program
Schedule:
Experience:
- Dental Billing Specialist: Must have 1+ years of experience in Dental
License/Certification:
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work setting:
Work Location: In person