Position Description: Responsible for adhering to and maintaining the highest standards of customer service, attention to detail, and customer satisfaction. The position requires a high level of organization, self-motivation, and a strong work ethic. Potential candidates must be able to employ critical thinking, independent decision making, and possess strong analytical skills.
Standard job duties include:
- Receive and process contractor, licensee, and employee clearance or access requests.
- Pre-screen all security forms to ensure accuracy.
- Conducting on-line credit checks, Federal Bureau of Investigation Fingerprint (FBIF) checks, Personnel Investigations Processing System/Central Verification System (PIPS/CVS) checks, Joint Personnel Adjudication System (JPAS) checks, Central Personnel Clearance Index (CPCI) checks, and additional checks as required.
- Processing contractors and licensees for access to Safeguards Information (SGI) through PSATS.
- Create and maintain electronic security files for contractor, licensee, and employee applicants in the Personnel Security Adjudicative Tracking System (PSATS).
- Provide phone support to callers on the Personnel Security Branch (PSB) General Questions line.
- Receive, open and distribute incoming mail on a daily basis.
- Perform badge enrollments utilizing current MyID software in accordance with Homeland Security Presidential Directive 12 (HSPD-12).
- Operate Live Scan electronic fingerprint system to capture fingerprints and complete fingerprint cards for employee and contractors.
- Provide escorting services to all visitors to PSB space.
- Processing incoming and outgoing visit requests.
- Processing Sensitive Compartmented Information (SCI) access requests through PSATS & OPM.
- Other duties as assigned.
Basic Position Requirements:
- High school diploma or GED.
- Strong administrative and communication skills.
- The ability to deal tactfully, confidentially, and professionally with all levels of staff.
- Must be detail oriented, able to produce highly accurate work.
- Must have active security clearance “Q”, NRC equivalent to “Secret”.
- Must pass pre-screening drug test.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
License/Certification:
- Driver's License (Preferred)
Security clearance:
Ability to Commute:
- Rockville, MD 20852 (Required)
Ability to Relocate:
- Rockville, MD 20852: Relocate before starting work (Preferred)
Work Location: In person