Located on a 330,000 square foot lot on 11th Avenue between 53rd and 54th Streets, Mercedes-Benz Manhattan is the only Mercedes-Benz dealership in the country owned and operated by Mercedes-Benz, delivering an uncompromising inventory of new and pre-owned Mercedes-Benz luxury vehicles and Sprinter Vans. We are the trusted dealership for drivers throughout New York and beyond.
The mission of the Mercedes-Benz Manhattan Pre-Owned Sales Consultant is to provide superior customer service while selling pre-owned Mercedes-Benz vehicles.
The Mercedes-Benz Manhattan Pre-Owned Sales Consultant must provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.
Responsibilities
- Respond to customer inquiries regarding the lease/purchase of a new/pre-owned Mercedes-Benz vehicles.
- Maintain customer satisfaction by confirming orders with customers, sending written communications for timely transactions.
- Assist customers with all aspects of vehicle ownership, including but not limited to scheduling service appointments, assisting with lease maturities, acting as a liaison for Collision Center inquiries, following up on DMV issues, procuring any and all missing documentation for financing, and supplying Sales Managers with accurate order status.
- Calculate lease and purchase options for customer and quote accurate
- payments.
- Follow up with customers to obtain referrals and repeat business.
- Sell/lease as many vehicles as required by MBM’s annual minimum
- standards.
- Maintain/update customer information in company databases.
- Maintain a clean and safe work area.
- Able to commute into and out of Manhattan/New York City on a daily basis.
Qualifications
- High School Diploma (GED) or equivalent work experience.
- Must have a minimum of 3 years Pre-Owned Sales experience
- Valid Driver's License.
Job Type: Full-time
Pay: $80,000.00 - $200,000.00 per year
Benefits:
- 401(k) 8% Match
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
People with a criminal record are encouraged to apply
Experience:
- Dealership Pre-Owned Sales: 3 years (Required)
Ability to Commute:
- New York, NY 10019 (Required)
Ability to Relocate:
- New York, NY 10019: Relocate before starting work (Required)
Work Location: In person