**Job Summary:** Hotel Front Desk Experience Preferred!! We are seeking a friendly and customer-oriented Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and creating a positive experience from check-in to check-out. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Handle guest check-ins and check-outs efficiently - Assist guests with inquiries and provide information about hotel facilities and services - Manage reservations and ensure accurate guest information in the system - Address guest concerns and resolve issues promptly - Maintain a tidy and organized front desk area **Requirements:** - Proven experience in guest services, guest relations, or customer service - Excellent phone etiquette and communication skills - Bilingual or multilingual abilities are a plus - Knowledge of hotel or hospitality management practices - Ability to work in a fast-paced environment while maintaining a positive attitude - Strong attention to detail and problem-solving skills Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 25 – 38 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Rotating weekends
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Alachua, FL 32615 (Required)
Work Location: In person