Lead, coach, and train a shift of approximately 3-12 employees
Knowledgeable with selling techniques and service delivery for all menu items
Resolve guest complaints within scope of authority; otherwise, refer the matter to management
Notify supervisor and Security of all unusual events, circumstances, missing items, or alleged theft
Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
Pack and complete order per guests’ preference with necessary condiments
Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
Establish par levels for daily orders and complete daily order sheet
Perform opening and closing duties based upon shift assignment
Perform other job-related duties as requested