Benefits
- 3 weeks PTO, paid holidays, medical, dental, vision, 401k, disability and life insurance
- 40 hours per week
- Monthly Phone Allowance
- Monthly maintenance bonus, Annual bonus
- Apt. Discount
- $1000 Sign-On Bonus
Description
The Service (Maintenance) Manager is responsible for managing the day-to-day maintenance of this apartment community in accordance with Shea Properties standards, policies and procedures. The Service Manager performs and/or delegates specific carpentry, plumbing, painting, electrical, HVAC, masonry, appliance and other general and preventative maintenance repairs. The pay range for this position is $32.00 - $40.00/hour and the Service Manager is also eligible to participate in the maintenance program and the annual discretionary bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, vision, 401K, disability, life insurance, discounted apartment (based on availability) and cell phone allowance.
Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)
- Ability to perform advanced level maintenance related tasks.
- Effective oral and written communication skills; ability to give clear direction and respond to inquiries. Must be able to speak effectively to customers.
- Understanding of budget process. Ability to read and interpret numerical information.
- Provide exceptional customer service.
- Project management skills including planning, organizing, and coordinating tasks.
- Negotiate and resolve conflicts.
- Ability to operate hand tools.
- Knowledge of First Aid and Safety procedures.
- Prior experience in managing a staff (supervise, train, coach, develop, motivate, interview, hire, terminate) and lead by example.
- Computer proficient with knowledge of Microsoft Office products (Word/Excel/Outlook) and Yardi preferred.
- Minimum of 3 years property management experience performing maintenance related job duties and with at least 1 year at the management level preferred.
Work Environment
The Service Manager works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule (days/hours) varies depending on the property. Hours are usually scheduled from 8 a.m. – 5 p.m. or 9:00 a.m. – 6:00 p.m. and are typically scheduled to work a weekend day (Sat and/or Sun). Must be available to work over-time as needed and work on-call schedule. The Service Manager should be flexible and readily available depending on the needs of the property. Must be able to travel as needed, 10-15% of the time.
Physical Requirements
The Service Manager physical condition must be sufficient for the consistent and successful completion of the specific responsibilities defined for this position and for his/her performance to be in complete conformance with all professional standards defined for this position. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, and hear. May be required to lift and/or move up to 50 pounds and operate power tools. Must be able to occasionally drive during the course of work.
EOE/M/F/D/V
Job Type: Full-time
Pay: $32.00 - $40.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Experience level:
Schedule:
Work setting:
Application Question(s):
- The Shea family of companies promote and adhere to an anti-smoking policy that is strictly enforced. Are you a tobacco smoker (e.g., cigarettes, cigars, pipes, etc.?) Are you a tobacco smoker?:
Ability to Relocate:
- Newark, CA 94560: Relocate before starting work (Required)
Work Location: In person