Overview:
We are seeking an experienced E-commerce Supervisor to join our team. The ideal candidate will have previous experience in E-commerce / warehousing / supply chain industry. We are seeking a hands on leader who is willing to learn the details of the operation to better understand and communicate the day to day production goals. Experience in E-commerce operations is required for this position. Previous experience managing 25+ employees , using WMS, and bilingual skills are also required.
Responsibilities:
- Manage all aspects of the company's e-commerce platform from order creation to order fulfillment.
- Communicate effectively with internal and external entities on a day to day basis regarding production goals and KPI statistics.
- Monitor inventory levels and coordinate with the warehouse for fulfillment
- Provide leadership throughout the operation to ensure daily production goals are met.
Requirements:
- Proven experience in e-commerce management
- Strong understanding of inventory control and management
- Excellent analytical skills with a focus on data-driven decision-making
- Ability to multitask and prioritize in a fast-paced environment
- Strong communication skills with proficiency in English / Spanish
Nice-to-Have Skills:
- Familiarity with interviewing techniques for hiring e-commerce team members
All interested candidates must have relevant work experience to be considered. All candidates must pass a mandatory background check and pre-employment drug screen.
This is a 1st shift schedule Mon-Fri 7am-4pm with some weekend work required.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 4 years (Required)
Work Location: In person