Configures, tests, documents, implements, and supports computer application systems by coordinating with vendor representatives, system users/clients, project team members, coworkers, and management. Participates in project teams, configuration, implementation, on-going maintenance and support for production application systems. Has general knowledge of project methodology, NextGen EPM & EHR, and system development lifecycle and works under direct supervision and performs tasks as assigned.Duties and Responsibilities
- Works as a member of a team of internal resources and external vendors to select, configure and implement a packaged software solution for practice management and electronic medical records.
- Assists with all aspects of the project including process mapping, software design and configuration, system testing, training development, conversion planning and site-by-site implementation.
- Coordinates with others on project team to develop the project plan, including costs and departmental tasks.
- Works with our technical staff to coordinate the installation of computer hardware and/or network connectivity as needed.
- Works closely with physicians, center managers, medical assistants and others in our user community.
- Develops high quality documentation such as system requirements, design specifications, user training plans, user guides, etc.
- Functions as a key member of a multi-dimensional IS team.
- Works closely with technical and non-technical staff to gather requirements
- Coordinates and documents business and technical presentations
- Serves as technical subject matter expert on projects and trains users and others throughout the organization.
- Performs other duties as assigned.
Experience, Skills and Education
- Bachelor’s degree
- Minimum of 5 years of experience as a SDLC Business Analyst.
- Minimum of 4 years of experience in a healthcare environment, including knowledge of Electronic Health Record and/or claims processing and billing.
- Urgent Care experience preferred.
- Experience in NextGen EPM and EHR preferred including file maintenance configuration, system administration, and template development.
- Experience working with various SDLC methodologies.
- SQL experience a plus.
- Business Intelligence and reporting experience a plus.
- Strong ability to research new technologies and solutions as well as changing business rules.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Compensation package:
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person