Overview: We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. Duties: - Greet and assist customers in a friendly and professional manner - Process transactions accurately and efficiently using a Point of Sale (POS) system - Answer customer inquiries and provide information about products or services - Handle and resolve customer complaints or concerns - Maintain a clean and organized work environment - Upsell products or services to increase sales revenue - Multitask effectively in a fast-paced retail environment Skills: - Strong time management skills to prioritize tasks effectively - Previous experience in retail sales or customer service is preferred - Ability to promote and sell products or services - Excellent organizational skills to maintain order at the checkout area - Proficiency in English; knowledge of Spanish is a plus for bilingual interactions - Familiarity with grocery store operations is beneficial This position offers an opportunity to develop your customer service and sales skills in a dynamic retail setting. If you are enthusiastic about assisting customers and thrive in a team-oriented environment, we encourage you to apply for this role.
Job Type: Full-time
Pay: $18.00 - $18.92 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Ability to Commute:
- Hyattsville, MD 20785 (Required)
Work Location: In person