If you're the leader of the pack and enjoy providing products and services that enrich pets' lives, you're a perfect fit to work in our neighborhood!
Compensation:
*Bonus Pay based on annual sales performance
*Starting salary determined by experience
Responsibilities/Qualifications:
As a Store Team Leader at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:
- Lead your store team by example, including but not limited to, being the first one to greet and play with a neighbor's new puppy.
- Analyze your store sales results and develop and implement plans to maximize sales, neighbor engagement, and productivity. Then inspire your team to help attain those goals!
- Create a fun, positive environment for your team and neighbors; a reputation for neighborly, knowledgeable, trustworthy, and petcentric service in your neighborhood.
Store Team Leader key responsibilities include:
- Adhering to operational policies and procedures (animal care, safety, cleanliness, and security) that ensure exceptional service is being provided to neighbors.
- Maintaining a fully staffed team and leading, recruiting, and training for all levels in the store.
- Using broad business knowledge to affect store results, including sales (including grooming and services), loyalty program membership, and neighbor engagement, all while operating within a budget.
- Connecting with community organizations to partner on events and marketing opportunities
- Achieving strong store audit and neighbor engagement scores which promote our brand.
- Cultivating an empowering learning culture by providing exceptional training and development opportunities, along with coaching and effective feedback to team members.
- Promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals.
- Creating weekly work schedules that maximize productivity and engagement.
Pawsome Store Team Leader candidates will have:
- 2+ years of experience leading a retail team
- Bachelor's degree or equivalent work experience
- Proficiency in Microsoft Office, as well as effective communication skills
- Ability to operate all equipment, including a walk-behind forklift, pallet jack, climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)
- Ability to work flexible schedules, have reliable transportation, and must pass a drug and background screening
Posh Pets NC LLC is an independently owned & operated franchise of Pet Supplies Plus.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
Experience:
- Customer service: 4 years (Required)
- Retail Store Managers: 1 year (Required)
Ability to Relocate:
- Lexington, KY 40513: Relocate before starting work (Required)
Work Location: In person