Hello. Thank you for taking the time to explore this opportunity! Tennacity is an emerging and inclusive tennis and lifestyle brand. We have an array of tennis and pickleball programming, events, equipment, apparel, and services that we offer for sale. We also fully operate and manage two public tennis/ pickleball facilities in West Hollywood. We are looking for responsible receptionists to manage our front desk on the site of our 7 court tennis facility at Plummer Park and 3 court tennis roof top facility at West Hollywood Park.
Required Work Experience:
- Experience working in a professional setting.
- Retail experience preferred.
- Tennis knowledge, previous work at a tennis center is helpful but not required.
Skills:
- Clear and effective sales, organization and communicative skills- friendly, professional and service oriented attitude.
- Computer related knowledge.
- Ability to effectively and proficiently work in a team-oriented job setting.
Responsibilities:
- Sales of programming, events, tennis lessons, pickleball lessons, merchandise, apparel, and sundries through our point of sale system.
- Familiarization with our playbypoint software, Tennacity brand, products, services, and enthusiastically guiding the customer to the applicable product or service.
- Bringing your own laptop and charger to every shift
- Opening, closing, and neatly maintaining our shop while on duty according to our operation manual.
- Effectively utilizing our court booking system, scheduling, and selling court time for tennis and pickleball players.
- Wearing a visible piece of Tennacity apparel while on the job site (provided free of charge).
- Familiarization with the tennis and pickleball facility rules and regulations, coaching rates, program prices.
- Following all instructions in our shop operation and reception manual.
- Gracefully working alongside our team members and the various City of West Hollywood staff members, security teams, and recreational ambassadors.
- General tennis court maintenance.
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Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: 4 – 25 per week
Benefits:
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
Work Location: In person