Administrative & Marketing Assistant Job Description
About Noventum
Noventum builds custom software for our clients. The company has two main lines of business - marketing websites, and software engineering projects. Think about the kind of brochures any business could use, such as flyers, business cards, etc. The business websites we create basically serve the same function. These websites market the business, manage communication, and (sometimes) sell things online. We support lawyers, jewelers, an artisan Lavender producer, social workers, and many other types of businesses as well as nonprofits. The other aspect requires software engineering skills to construct custom databases, applications, mobile apps for Android or iOS, and the occasional desktop application. Examples of this are collecting data, building out reports, and allowing different people to access different things.
We work with pleasant customers, fire the bad ones, and have a good time working on software.
All of this requires administrative support, similar to any business.
About this Position
This is an in-person position with a 3-month evaluation period. We are looking to fill this position quickly.
You will:
- Get hands-on experience with real-world clients from an administrative, support, marketing, business administration, and possibly technical, perspective.
- Get training and learn new skills to excel at this position.
- Help organize and run a successful local software company.
- Participate in promoting software applications and software development services.
Requirements
- No programming skills required.
- Basic knowledge of administrative functions, including scheduling meetings, sorting emails, coordinating communication with developers, customers, and other stakeholders.
- Basic knowledge of marketing tools, best practices, and analytics for measuring campaign success.
- Interest in learning basic knowledge of accounting, human resources, project management and legal issues for business.
- Willingness to learn, grow, and develop.
- Good team work skills.
- A positive, friendly attitude in dealing with our team, customers, and the general public.
- Provide at least two week’s written notice to quit, one month is better.
- Possess a working, reliable, vehicle with insurance, and a valid license to accomplish the duties (mileage will be reimbursed).
- Maintain a high level of integrity and discretion especially in regards to confidential information you may encounter while doing this job.
- Excellent command of the English language.
Job Duties and Responsibilities
The position of administrative assistant requires constant learning, growth, and a physical presence in Albuquerque, New Mexico. Initially, this job has the following responsibilities:
- Providing the CEO with email support including responses to customers and Noventum workers.
- Coordinate internal and external communication to ensure that meetings are properly scheduled with agendas. This may require the collection of data and organizing documents before and after the meetings.
- Organize, test, and improve documentation (Google Docs, Wiki).
- Perform WordPress content changes, including non-programming configurations, that account managers, and customers, request (we will train you on WordPress).
- Perform weekly WordPress security updates, backups, and tests.
- Attend weekly Noventum team meetings and individual meetings with your manager.
- Coordinate with the rest of the Noventum team using corporate G-Suite (Google) tools, and Atlassian tools for project management (Jira = issue tracker).
- Continue to progress towards a business or marketing degree, certifications, classes, or other continuing education path, so that your skills will improve and your responsibilities increase.
- Perform basic account management which includes follow up with clients for digital assets (images, videos, etc.), text revisions and copy, and other needs.
- Perform light sales work for Noventum.
- Pickup mail, deposit checks, accounting, schedule meetings, and other administrative tasks needed to keep a business running efficiently.
- Generate reports for customers and Noventum workers.
- Identify tasks that require programming skills and effectively communicate them with the programmers.
- Identify mindlessly repetitive tasks and communicate them with programmers so they can automate these.
- Assist with Noventum's internal marketing like creating newsletters, Facebook posts and videos, and Instagram posts to promote our business and measure their effectiveness.
- Collaborating with designers, programmers, and others to facilitate customer marketing requests.
- Occasionally provide support to the owner's rental property business.
- Other tasks as needed.
You will not be penalized for ignorance of a technology, or a business process, as long as that ignorance is communicated, and there is a plan to improve. However, this position requires responsibility, integrity and confidentiality.
There are a number of regularly scheduled events which this position needs to attend. This position requires access to working transportation with insurance and a license (if applicable). If you are a student, we highly recommend a discussion about your coursework before the semester begins to avoid any last minute scheduling problems. This also allows Noventum work to be used for actual course projects which is great.
Work for this position needs to be completed at Ideas and Coffee - on Indian School and San Mateo, in Albuquerque, New Mexico. In the event of anything requiring businesses to cease in-person operation, this will become an unpaid furlough for the duration of the shut down.
Company Values
- Humor – jokes and a good sense of humor make everything smoother.
- Hard work – writing high quality software is not easy, and neither is dealing with high powered business owners.
- Self reliance – as a small company, most of our training programs involve looking things up on Google.
- Quality – shortcuts and crappy code are both common things to find in software development. We come up with high quality solutions which are good in the short/medium/long terms. This also applies to administrative and operational work as well.
- When you are done improving, learning, and growing, it is time for additional responsibilities, or to leave the company.
Probationary Period
There is a 3-month probation for this position, at the end of which both you and Noventum will each decide on a go/no-go for moving forward. Please do not apply unless you can work from close to now until three months.
Application Process
Our single point of entry is our online application.
Job Type: Full-time
Pay: $12.00 - $30.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Albuquerque, NM 87110 (Required)
Ability to Relocate:
- Albuquerque, NM 87110: Relocate before starting work (Required)
Work Location: In person