IT Technician
(Remote, Part-Time)
Company Overview:
SSF Imported Auto Parts is a premier provider of high-quality automotive parts, specializing in European vehicles. With a commitment to excellence and customer satisfaction, we have been serving the automotive industry for more than 40 years. As we continue to expand our operations, we are seeking a dynamic and motivated Dealership and Fleet Sales Manager to join our team on the West Coast.
Key Responsibilities:
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Providing support to users and being the first point of contact for problem resolution.
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Troubleshooting hardware, software, and network issues.
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Installing and configuring hardware and software components.
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Provide remote and on-site server/workstation/laptop technical support.
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Assist team in monitoring ticketing queue and support requests.
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Configure, deploy, and relocate desktops, laptops, printers, and any other related devices.
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Identify, report, and respond to potential cybersecurity threats.
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Open and follow up with tech support from vendors such as ISP, consultants, etc.
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Computer & Printer repair
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Network wiring
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Hard drive reset
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Software install/uninstall
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Virus cleanup & removal
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Data backup & transfer
Requirements:
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High School Diploma or GED
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Ability to communicate technical issues to technical and non-technical employees
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Certifications such as A+/ Network +/ Microsoft are preferred but not required
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Possess strong interpersonal skills to interact with other techs and users
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Possess strong time management & analytical skills
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Able to follow written & oral instructions. Report regularly to management
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1 year of experience in IT or a related field with strong background in operating systems, IT components, hardware/software support, and desktop/laptop
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1 year of user support to provide efficient one-on-one customer technical training
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Basic knowledge of LAN/WAN/WiFi networks and network technologies
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Ability to troubleshoot, test, repair and service technical equipment
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Great documentation skills
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Valid Driver’s license
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Reliable transportation
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The position will require regular visits to our San Diego, CA location and less frequent visits to our Los Angeles, CA locations
Physical Demands:
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Ability to lift 50 lbs., climb ladders, rack equipment
Schedule: Part Time Day Shift, Monday to Friday as Needed (Evenings or weekends as needed for emergencies or projects)
Ability to Commute to: San Diego, CA area Los Angeles, CA area Up to 10% other travel
Work Location: Hybrid