Front of House Team Member
POSITION SUMMARY:
Join our dynamic team dedicated to providing exceptional customer service in a vibrant and friendly setting. As a Front of House Team Member, you will play a crucial role in ensuring guest satisfaction through efficient service and attention to detail.
ESSENTIAL FUNCTIONS:
- Greet and assist guests in a courteous and professional manner.
- Process customer orders accurately using the cash register system.
- Uphold food safety standards by handling and serving food items with care.
- Utilize basic math skills for order processing and cash handling.
- Engage in upselling techniques to enhance the guest experience.
- Familiarity with Aloha POS system is a plus.
- Maintain cleanliness and sanitation of the front of house area.
- Collaborate with team members to ensure smooth operations during peak hours.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
POSITION QUALIFICATIONS:
Competency Statement(s)
- Customer Service Oriented
- Ability to work efficiently in a fast-paced environment
- Basic understanding of retail math
- Ability to sanitate work areas regularly
SKILLS & ABILITIES:
Experience:
- Prior experience in food preparation or customer service is preferred.
- Knowledge of retail math concepts is advantageous.
PHYSICAL DEMANDS:
This role may involve standing for extended periods, lifting objects up to 20 lbs, and bending as needed.
WORK ENVIRONMENT:
Expect a lively and fast-paced atmosphere where teamwork is essential. The environment may become crowded during peak hours, requiring adaptability and a positive attitude.
Job Type:
Full-time & Part-time positions
Salary:
$15.00 - $25.00 per hour
Benefits:
- Dental Insurance
- Employee Discount
- Health Insurance
Shift:
- Flexible shifts based on business needs
- Weekend availability required
Work Location:
In person
We are looking for enthusiastic individuals who are passionate about delivering outstanding service to join our team. If you thrive in a dynamic environment and enjoy interacting with customers, we would love to hear from you! Apply now to be part of our Front of House Team.
Job Types: Full-time, Part-time
Pay: $16.55 - $25.00 per hour
Expected hours: 20 – 32 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid training
- Vision insurance
Shift:
Experience:
- Restaurant: 2 years (Required)
Shift availability:
Ability to Commute:
- Keauhou, HI 96739 (Required)
Work Location: In person