Backup Finance & Insurance (F&I) Specialist-
Location: You go between both stores during the week:
Madison- 2501 E Springs Dr. Madison, WI 53704
Middleton- 7613 Century Ave, Middleton, WI 53562
Company Overview: Join a thriving used car dealership known for its exceptional customer service and extensive inventory. At Goben Cars, we pride ourselves on delivering quality vehicles and reliable financing options to our valued customers. Our team is dedicated to providing a seamless car-buying experience with a focus on transparency and customer satisfaction.
Job Description: As a Backup F&I Specialist, you will play a crucial role in supporting our Finance & Insurance department. You will assist customers in securing financing, reviewing loan options, and presenting extended warranty and insurance products. Your attention to detail and ability to communicate complex financial information clearly will ensure our customers make informed decisions that suit their needs and budget.
Key Responsibilities:
- Assist primary F&I Specialist in all aspects of the financing process for vehicle purchases.
- Conduct thorough financial interviews with customers to understand their financial situation and goals.
- Present financing options and explain terms in a clear and understandable manner.
- Offer additional products such as extended warranties, gap insurance, and vehicle protection plans.
- Ensure all paperwork is completed accurately and efficiently, adhering to legal and company guidelines.
- Maintain relationships with lending institutions to secure competitive financing rates for customers.
- Collaborate with sales and administrative teams to provide exceptional customer service throughout the buying process.
- Stay updated on industry regulations and best practices to ensure compliance and customer satisfaction.
Qualifications:
- Proven experience in automotive finance, preferably in a dealership setting.
- Strong understanding of lending procedures and financial products.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.
- Ability to work well under pressure in a fast-paced environment.
- Proficiency in using finance and insurance software system: Dealertrack is a plus.
- Relevant certification (e.g., AFIP, F&I Certification) is preferred but not required.
Benefits:
- Competitive compensation package including base salary and commission structure.
- Comprehensive health benefits package.
- Opportunities for career advancement within a growing organization.
- Employee discounts on vehicle purchases and services.
- Supportive team environment focused on professional growth and development.
Join Our Team: If you are a motivated individual with a passion for automotive finance and customer service, we invite you to apply for our Backup F&I Specialist position. Join us in providing an exceptional car-buying experience that exceeds expectations and builds long-lasting customer relationships. Apply today and become a part of the Goben Cars family!
Application Process: Please submit your resume outlining your relevant experience and why you are interested in joining our team. We look forward to reviewing your application and discussing how you can contribute to our continued success.
Contact Information: Goben Cars: Ask for Krystal at: 608-836-5500, www.gobencars.com
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental pay types:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
License/Certification:
- Insurance Producer License (Preferred)
- Life Insurance License (Preferred)
Ability to Commute:
- Madison, WI 53704 (Required)
Ability to Relocate:
- Madison, WI 53704: Relocate before starting work (Required)
Work Location: In person