Fleet Uptime Coordinator
Truck Country, Dubuque, IA
Truck Country, one of the largest Freightliner dealerships, in the US, has an opening for a Fleet Uptime Coordinator at our corporate office in Dubuque, IA.
Do you enjoy helping people??
Come work for Truck Country and help drivers and their company get their trucks up and running after a breakdown. Work with repair facilities to help get their trucks fixed and back on the road. Enjoy the satisfaction that you accomplished this feat.
The Fleet Uptime Coordinator works to help provide our fleet customers additional support to help move their downed trucks through the repair process by providing the external support needed to the repairing facilities.
Benefits include:
- Paid Time Off----80 Hours in the first year!
- Medical, Dental, Vision, Short and Long Term Disability Insurance
- 401K with Employer match
- $50,000 company paid Life Insurance Policy
- Friendly work environment
- Salary position with pay commensurate with experience
- Potential leadership role
Key responsibilities include:
· Support Fleet customers to get their equipment back on the road when they breakdown
· Phone calls to locate parts, track and communicate action plans
· Potential leadership working with key customers
· Potential to lead meetings and site visits
· Some after-hours/weekend support may be needed
Job requirements include:
· Excellent customer service skills
· Ability to think logically, problem-solve, and prioritize tasks
· High level of organization and attention to detail
· Ability to work individually as well as part of a team
· Computer Skills-Microsoft Outlook, Word, and Excel
· Ability to handle confidential information professionally
Apply online at: www.truckcountry.com/careers
Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Fleet support: 1 year (Required)
- Phone etiquette: 1 year (Required)
- breakdown: 1 year (Required)
- Mechanical knowledge: 1 year (Required)
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person