We are seeking a skilled Hotel Manager to oversee daily operations at our hotel. The ideal candidate will be responsible for ensuring guest satisfaction, managing budgets, and maintaining a high level of quality service.
Responsibilities:
- Oversee all aspects of hotel operations including guest services, front desk, and housekeeping
- Develop and manage budgets, monitor expenses, and maximize revenue
- Maintain high standards of quality in service delivery and guest relations
- Implement strategies to enhance the hotel's reputation and guest experience
- Ensure compliance with health and safety regulations
- Train and supervise staff to provide exceptional service
- Handle guest inquiries, concerns, and complaints promptly and professionally
Requirements:
- Proven experience in hotel management or a related field
- Strong knowledge of hospitality industry practices and standards
- Excellent communication and interpersonal skills
- Proficiency in budgeting and revenue management
- Ability to multitask, prioritize, and manage time efficiently
- Bilingual proficiency is a plus
- Knowledge of phone etiquette and customer service best practices
Education and Experience:
- Bachelors degree, preferably in hotel management, business administration, or related field, preferred.
- Five or more years of experience in the hotel industry preferred; managerial experience preferred.
Join our team as a Hotel Manager to lead our dedicated staff in delivering exceptional service to our guests.
Job Type: Full-time
Pay: $65,500.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Bloomington, MN: Relocate before starting work (Required)
Work Location: In person