About Us: Lincoln IT is a dynamic and innovative technology company dedicated to delivering cutting-edge solutions to our clients. We are currently seeking a skilled and motivated Network Operations Center (NOC) Engineer to join our team of experts. If you're passionate about network infrastructure, problem-solving, and maintaining seamless operations, this could be the opportunity you've been waiting for.
Position Overview: As a NOC Engineer at Lincoln IT, you will play a crucial role in ensuring the stability, security, and performance of our clients' networks. You will be responsible for monitoring network systems, diagnosing and resolving issues, and collaborating with cross-functional teams to provide exceptional support. The ideal candidate is a proactive problem-solver with a strong technical background in network operations. We are looking to fill several roles for overnight and weekend shifts.
Responsibilities:
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Monitor network infrastructure using various network management tools to ensure uptime and performance.
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Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions.
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Escalate complex technical issues to senior team members or appropriate departments for resolution.
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Coordinate with internal and external stakeholders to ensure effective incident response and communication.
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Maintain accurate documentation of network incidents, configurations, and resolutions.
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Participate in on-call rotation to provide 24/7 support for network-related emergencies.
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Contribute to the continuous improvement of network monitoring processes and tools.
Requirements:
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Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
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Proven experience as a NOC Engineer or similar role in a fast-paced environment.
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Strong knowledge of network protocols, topologies, and architectures.
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Familiarity with network monitoring tools and technologies.
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Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues.
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Effective communication skills, both written and verbal.
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Ability to work independently and collaboratively within a team.
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Industry certifications such as CCNA, CCNP, or equivalent are a plus.
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Experience with scripting languages (Python, Bash) is an advantage.
What We Offer:
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Competitive salary and benefits package.
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Professional development opportunities and certification support.
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Collaborative and inclusive work environment.
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Opportunities to work on cutting-edge technologies.
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Chance to grow your career with a forward-thinking company.
If you're excited to contribute your skills to a dynamic team and be part of our mission to deliver excellence, we encourage you to apply. Join us at Lincoln IT and take your career to the next level
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